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Privacy policy

Welcome to Realpum甄正小铺. We are committed to protecting your privacy and complying with relevant privacy protection laws and regulations. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Information Collection

We may collect your personal information in the following circumstances:

Account Registration: When you register an account on our online store.

Order Processing: When you purchase products or services.

Customer Service: When you contact customer support.

Website Usage: When you browse our website.

Types of Information Collected

We may collect the following types of information:

Personal Identification Information: Such as name, email address, phone number, and mailing address.

Payment Information: Such as credit card number, billing address, and other payment information.

Order Information: Such as product details, purchase date, and delivery information.

Technical Information: Such as IP address, browser type, access time, and referring website.

Information Usage

We use your information primarily for the following purposes:

Order Processing and Delivery: To ensure timely delivery of your purchased products.

Account Management: To help you manage your account information and preferences.

Customer Support: To provide technical support and customer service.

Website Improvement: To analyze website usage and enhance user experience.

Marketing Activities: To send you information about new products, promotions, and special offers (if you have agreed to receive such information).

Information Sharing

We do not sell, rent, or otherwise share your personal information with third parties, except in the following circumstances:

Legal Requirements: When required by law or in response to a lawful request.

Business Partners: With trusted third-party service providers to carry out order processing, payment processing, and other necessary business operations.

Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of our users and the public.

Information Protection

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Your Rights

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving our marketing information. If you wish to exercise these rights or have any privacy-related questions, please contact us using the contact information provided below.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you.

If you have any questions or comments about this Privacy Policy, please contact us at:

Email: cs@realpum.com

Phone: +86 18777146559

Address: nanning，guangxi, China Postal Code：530400

Thank you for trusting Realpum甄正小铺. We are committed to protecting your privacy and serving you diligently.